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Privacy statement / terms of use for

by Parra UK Ltd., registered at 17 King Edwards Road, College House, 2nd Floor, Ruislip, London, HA4 7AE, United Kingdom, is responsible for the processing of personal data as shown in this privacy statement.

Personal information we collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser and time zone. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as 'device information'.

Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. however, we cannot check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via and we will delete this information.

We collect device information using the following technologies:

  • 'Cookies' are data files that are placed on your device or computer and often include an anonymous unique identifier.
  • 'Log files' track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • 'Web beacons', 'tags', and 'pixels' are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, IP address, email address, and phone number. We refer to this information as 'order information'.

When we talk about 'personal information' in this privacy policy, we are talking both about device information and order information.

How do we use your personal information?

We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:

  • Communicate with you to screen your orders for potential risk or fraud and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

We share your personal information with third parties to help us use your personal information, as described above. We use a third-party warehousing, payment service providers and a newsletter service. Below you can find their online privacy statement:

We also use Google Analytics to help us understand how our customers use the site you can read more about how Google uses your personal information here: You can also opt-out of Google Analytics here:

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. As described above, when opted in, we use your email address to provide you with a direct mailer with content we believe may be of interest to you.

Do not track

Please note that we do not alter our site's data collection and use practices when we see a 'Do Not Track' signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information should be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Also please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information. However, we are legally obliged to keep records of our orders dating at least 7 years back.

Terms of service

These Terms and Conditions of Use (the 'Terms of Use') apply to the web site located at The site is the property of by Parra UK Ltd.


by Parra UK Ltd. reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. it is your responsibility to check these Terms of Use periodically for changes. Your continued use of the site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, by Parra UK Ltd. grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the site.

Shipping policy

Packages typically arrive within 1-14 days from the date we receive the payment of the order.

If the order is not delivered within 30 days from the date by Parra UK Ltd. received the payment, consumer is entitled to cancel the order. Then by Parra UK Ltd. is obliged to refund the payment within 30 days.

IMPORTANT - if a package is returned because the buyer did not claim the package, by Parra UK Ltd. does not send replacements.

by Parra UK Ltd. is not responsible for any actions taken by customs on your package during delivery. by Parra UK Ltd. has no control over this. The buyer is responsible for any customs charges that may be applied to your package. Customs determines these charges, and by Parra UK Ltd. has no way of knowing what these charges may be.

Return & exchange policy

If the customer is not satisfied with the product they can send it back within 14 days after reception of the good(s). Products must be returned in unworn, unwashed and undamaged condition in the same packaging as received including the provided price- / size tags.

Please fill in this return & exchange form within 14 days after receiving the good(s) and wait for instructions via email. After receiving the instructions you have to return the goods within 2 days. You can send back your returns using your local parcel company or UPS. If you choose to use an untrackable shipping method, we cannot be held responsible for packages lost in the transport.

When a product shows factory defects or if we shipped the wrong color or size or any other fault on our part we will pay for the transport costs in the form of a refund.

In all other cases consumer will have to pay for the transport costs of the returned good(s). If applicable a refund or credit to your account will be issued within 8 working days. In case of an exchange and the desired product is not available you will receive a credit memo which has to be redeemed within 3 months.


All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, 'content'), including but not limited to the design, structure, selection, coordination, expression, 'look and feel' and arrangement of such content, contained on the site is owned, controlled or licensed by or to by Parra UK Ltd., and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of the site and no content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including 'mirroring') to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without by Parra UK Ltd.'s express prior written consent. 


At all times by Parra UK Ltd. reserves the right to unilaterally cancel an order.

Accounts, passwords and security

Certain features or services offered on or through the site may require you to open an account. You are entirely responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account. You agree to notify by Parra UK Ltd. immediately of any unauthorised use of your account or password, or any other breach of security.

However, you may be held liable for losses incurred by by Parra UK Ltd. or any other user of or visitor to the site due to someone else using your password or account. You may not use anyone else's password or account at any time without the express permission and consent of the holder of that password or account.

by Parra UK Ltd. cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations. by Parra UK Ltd. has implemented all necessary security measures to provide a secure shopping experience. These measures include: The database with your personal information has been placed out of the reach of intruders Passwords are stored in encrypted form.

The store uses SSL when requesting your credit card information and is protected against common SQL injection attacks and cross site scripting. The system's control panel folder has been placed in a private folder Staff passwords can't be easily deducted.

The store control panel has been prepared to avoid brute force attacks and records the IP addresses of customers who might be performing fraudulent actions and putting legitimate customers at risk. Store administrators are up to date with the latest bug fixes and security patches related to the web server, store software, and database.


We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Last update: 19.11.2020

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at or by regular mail using the details provided below:

by Parra UK Ltd.
17 King Edwards Road, College House, 2nd Floor, Ruislip
London, HA4 7AE
United Kingdom